Agent Resources

We are dedicated to serving our network of appointed independent agents throughout New England and New York. We believe that by providing you with local expertise, superior service, and robust support, we can build a strong partnership and achieve mutual success.

A Partnership for Growth

 At Acadia, we believe strong partnerships drive mutual success. Our agency distribution strategy is designed to foster meaningful relationships and deliver personalized service that sets us apart.


With locally empowered teams across our footprint, we provide hands-on support and a deep understanding of each customer’s unique needs. As an Acadia insurance agent, you benefit from a consultative approach, direct access to senior leadership, tailored coverage, proactive risk management and a consistent underwriting appetite.

Key Contacts

General Inquiries

Call us at 1-800-773-4300 from 8:00 AM to 4:30 PM (EST), Monday-Friday, or submit your inquiry on the contact us page.

Billing Department

Contact our billing specialists for assistance with billing questions or issues. Call 1-800-870-1170 from 8:00 AM to 4:30 PM (EST), Monday-Friday, or email [email protected].

Claims

Our local, knowledgeable claims professionals are ready to assist you.
Call 1-800-870-1170, 
ext. 2078575 
from 8:00 AM to 5:00 PM (EST), Monday-Friday, or email [email protected].

Help Desk

For technical support with our systems, our Help Desk is available at 1-866-255-9677 from 8:00 AM to 4:30 PM (EST), Monday-Friday.

Non-Appointed Agents

Acadia works exclusively through a network of more than 220 independent insurance agencies with over 700 locations in our geographic footprint. We look for partners who manage a profitable book of business and who value local expertise and service.

 

Interested in becoming an appointed agent? Reach out to the contact listed for your state to explore appointment opportunities with Acadia.

Key Contact for Appointments

Jennifer Towne

Connecticut

Robyn Sukeforth

Maine

Casey McPherson

Massachusetts and Rhode Island

Joseph Manozzi

New Hampshire & Vermont

Julie Hook

New York

Stacey Curtis

New York

Benefits of Becoming An Acadia Agent