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Litigation Management

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Contact Claims:

Mon-Fri, 7:30am-4:30pm:
1-800-773-4300

After Hours:
1-800-691-4966

Glass Only Claims:
1-855-326-1879

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As your Trusted Advisors, our job is to fairly resolve the claims that are owed, and to vigorously defend those that are not.  If your business is sued, our dedicated litigation claim handlers have the experience and expertise to bring about the best possible resolution.

Litigation Management

As your Trusted Advisor, the Acadia Insurance claims team seeks to fairly resolve claims that are owed and to vigorously defend those that are not. We maintain a comprehensive program aimed at effectively controlling or avoiding litigation costs while still seeking the best possible outcome for you and your business.

Acadia's philosophy is that litigation management starts before a lawsuit is filed and extends through resolution, including actual litigation when necessary. We believe in attempting to conclude claims before a lawsuit is filed when it makes sense. But, if a lawsuit is filed, our dedicated litigation claim specialists are well equipped to pursue the best possible resolution.

Put your trust in Acadia's experienced litigation team when it matters most.

  • We employ highly experienced claim professionals who are well-versed in the law and familiar with local jurisdictions
  • Our Major Case Unit is specially staffed to handle the most challenging, complex or unusual lawsuits and claims
  • We partner with competent, specialized defense attorneys from local, trusted and reputable firms
  • For a true team approach, our claims staff collaborates with the defense counsel from start to finish
  • Proactive strategic planning can help ensure timely and innovative approaches to claim resolution both before and during any litigation
  • Our offices regularly host pre-litigation Settlement Days with a local mediator as a creative way of moving claims to resolution
  • Our web-based e-billing system allows defense counsel and other vendors to invoices us directly for their services. All invoices are then reviewed by our in-house audit team to ensure the reasonableness and necessity of charges.