Contact Us : 800-773-4300 Find an Agent

Report a Claim

Contact Claims:

Mon-Fri, 7:30am-4:30pm:
1-800-773-4300

After Hours:
1-800-691-4966

Glass Only Claims:
1-888-325-0056

email us


Report Fraud

Below is the contact information for General Liability Claims

You can contact our claims department by calling us at the following times.

Mon-Thur, 8am-5pm,
Fri 8am-4:30pm:
1-800-773-4300

After Hours:
1-800-691-4966

Glass Only Claims:
1-888-325-0056

additionally, you can send us an email at the link below.

email us


Report Fraud

Below is the contact information for Property Claims

You can contact our claims department by calling us at the following times.

Mon-Thur, 8am-5pm,
Fri 8am-4:30pm:
1-800-773-4300

After Hours:
1-800-691-4966

Glass Only Claims:
1-888-325-0056

additionally, you can send us an email at the link below.

email us


Report Fraud

Below is the contact information for Commercial Auto Claims

You can contact our claims department by calling us at the following times.

Mon-Thur, 8am-5pm,
Fri 8am-4:30pm:
1-800-773-4300

After Hours:
1-800-691-4966

Glass Only Claims:
1-888-325-0056

additionally, you can send us an email at the link below.

email us


Report Fraud

The Acadia Claims team will be your “Trusted Advisors” as we guide you through the claims process. We have local and experienced claims professionals for all Acadia lines of business. We strive to provide exceptional claims handling service throughout the process.

Prior to Reporting

please have the following information ready if available:

  • Policy Number
  • Names, contact phone number for all involved parties and witnesses
  • Date, location and time of loss
  • Any police, fire or other authorities involved or who responded
I Reported a Claim - What Happens Next?

You can expect to be contacted by Acadia Insurance within one business day to obtain some basic claim information and we will assign you a claim number.

During this first contact, your Claim Representative will explain the process and obtain the information necessary to handle the claim.