Our Vision

Acadia will be the best regional insurance company in the Northeast, providing superior customer service.  We will support the independent agency system, our employees' development, and our local communities; consistently producing the highest possible return on equity.

Our Guiding Principles

A Strong Future for Acadia

We realize this when:

• We achieve a consistent underwriting profit
• We challenge the status quo and pursue profitable opportunities
• We are professional and ethical in all our business dealings
• We foster an environment of open and honest communications with agents, insureds, and employees

Strong Relationships with Our Customers

We realize this when:

• We make decisions closest to the customer
• We act in a common sense manner and if something makes sense, we find a way to do it
• We provide superior service, even if it makes our jobs more difficult

Commitment to the Success and Well-Being of Our Employees

We realize this when:

• We provide and encourage individual development and enable career growth
• We encourage teamwork and a free exchange of ideas from everyone and believe it is what's right not who's right
• We foster individual accountability and reward achievement
• We have an environment where employees are treated fairly and ethically

Improving our Communities and our Environment

We realize this when:

• We positively impact the communities where we work and live
• We are environmentally responsible