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Our Vision and Guiding Principles

Acadia will be the best regional insurance company in the Northeast, providing outstanding service and insurance solutions in partnership with selected independent agents.  We will be considered a great place to work by our employees and a company that actively supports our local communities.   We will be known for risk expertise, market stability and generating superior risk adjusted returns on our capital.

Our Guiding Principles

A Strong Future for Acadia

We realize this when:

  • We are professional and ethical in everything we do; integrity is paramount
  • Consistently achieving our financial objectives keeps us strong and viable and allows for continued investment in our people and business
  • We constantly look for ways to be better and are never satisfied with the status quo
  • We build and maintain trust in our relationships

Strong Relationships with Our Customers

We realize this when:

  • We make decisions closest to the customer
  • We listen to our agents
  • We act in a common sense manner and if something makes sense, we find a way to do it
  • We provide superior service, even if it makes our jobs more difficult
  • We believe technology should augment the personal relationship, not transcend it
  • We can be counted on to provide a consistent market for our agents

Commitment to the Success and Well-Being of Our Employees

We realize this when:

  • We treat each other fairly and with dignity and respect
  • We strongly encourage constant learning, creative thinking and measured risk taking
  • Our employees own their career development and can expect our assistance and support
  • We work as a team and believe it's what's right, not who's right
  • We expect individual accountability and reward achievement

Improving our Communities and our Environment

We realize this when:

  • We are active in our communities and make a difference
  • Local employees determine how best to positively impact their own local communities
  • We focus on the sustainability of our environment
  • We seek to make a lasting difference for our key constituencies