In 1992, Acadia Insurance Company was formed based on sound management principles coupled with the philosophy of treating all customers fairly and promptly.  Today, Acadia is a major New England employer of over 400 insurance professionals and is recognized by many as the best in the industry.

The key to the company's success is a strong knowledge of the local market and authority to make decisions locally, coupled with the strong backing of a national financial organization, the W.R. Berkley Corporation, and our relationships with premier insurance agencies throughout the Northeast.
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W.R. Berkley Corporation

The W.R. Berkley Corporation began operations in 1967.  From very humble beginnings, using unique methods of acquisition and initiative, the Berkley Group of insurance companies has grown into one of the largest and most respected organizations in the industry.

Today, the W.R. Berkley Corporation is a holding company which, through its subsidiaries, does business in all segments of the property casualty insurance business.  They have a unique structure which allows each operating unit to serve its market segment in an autonomous manner.  Each company defines its market by customer, product, class of risk, or geographic territory.  The companies are grouped for management purposes into five operating segments according to the market served:

Regional Property Casualty Insurance
Reinsurance
Specialty Insurance Companies
Alternative Markets
International

W.R. Berkley Corporation's strategy is based on the belief that specialized knowledge about customers, territory, or products only becomes a competitive advantage when this knowledge is applied as close to the customer as possible.  It is this belief that provides the Company with its competitive strength and allows us to deliver superior long-term returns to our shareholders.

The holding company provides an umbrella of specialized services and capital to support the insurance operations, and conducts all acquisition, corporate finance and investment activities.  This framework enables each company to have the advantages of an affiliation with a large entity, without sacrificing local flexibility or individual identity.
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Acadia Employees

We choose only the best employees to work at Acadia.  Acadia's employees are accomplished professionals with track records which are second to none.  We are dedicated to personal growth and development and provide support to our employees as they advance in their careers within Acadia.

Related to our commitment to employee development is our emphasis on technical and job effectiveness.  Our employees know the best practices, trends and systems related to their jobs and are technically proficient.

Acadia employees strive to make long-term, competitive advantage a profitable reality for the mutual benefit of their fellow employees, customers, our shareholders, and our communities.  Our small size and flat structure makes it possible for every employee to make a difference.

Teamwork is important at Acadia.  In fact, all of our employees participate in planning for our company's future.  We feel the best plans are made by those who will be involved in making them happen.

Most importantly, our employees understand the importance of customer service and set examples of superior service every day.  When you call or visit our offices, you are greeted by a real person who is dedicated to helping you get what you need from us.
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Locations

In addition to our home office and branch in Westbrook, Maine, Acadia also has full underwriting and service offices in Bedford, New Hampshire; South Burlington, Vermont; Marlborough, Massachusetts; Farmington, Connecticut and Syracuse, New York; as well as a service office in Bangor, Maine.
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Acadia's Vision & Guiding Principles

Acadia's vision is to be the best company in our geographic region in delivering profitable commercial property and casualty insurance and related services.  We will provide superior products and customer service, support and promote the independent agency system, provide an environment that encourages our employees to develop their fullest potential, actively participate in the community and produce the highest possible return on equity.

Guiding Principles

• We must consistently achieve an underwriting profit to fuel the Acadia vision.

• We must focus on our customers and their needs, even if it makes our jobs more difficult.

• We believe in the value of our employees. We are committed to employee development, supporting employees in their personal and career growth, and to creating an environment where everyone is treated fairly and ethically.
• We value everyone’s input and believe it is what’s right, not who’s right, that is important. We will promote an inclusive environment where communications are open and honest and where agents, insureds and employees are encouraged to present their ideas.

• We know there is no single right answer or solution to a given situation. Our environment encourages everyone to contribute.

• We encourage teamwork while understanding the importance of each individual. Our company fosters individual accountability and rewards achievement.

• We believe the best decisions are made closest to the customer. We are the common sense company.  If it makes sense to do something, then we should find a way to do it.

• We challenge the status quo and existing models and pursue profitable opportunities.

• We conduct ourselves in a professional and ethical manner in all business dealings.

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Our Work Environment

Acadia Insurance Company is committed to establishing and maintaining a work environment free from discrimination and harassment.  We feel a diverse workforce is important to our success.  We strongly believe in treating everyone fairly, regardless of his or her preferences, background or beliefs.
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Benefits - Life is a balancing act.  We'd like to help.

Acadia offers a competitive salary and benefits package designed to fit the diverse needs of our employees.  We review our programs regularly to assure they are up-to-date and provide protection and satisfaction to our employees and their families.

For your protection, Acadia offers several income and asset protection plans including:

Health Insurance
Acadia offers a choice of quality medical benefits with comprehensive protection, covering a wide range of medical services.

Dental Insurance
Our dental plan offers coverage for preventative dental care, basic care, major care and orthodontia.

Life Insurance
Acadia provides a basic term life benefit equaling two times your annual salary.  Accidental Death & Dismemberment and Travel Accident Insurance are also provided at no cost.

Disability Benefits
We offer company-paid short and long term disability programs to provide financial security in the event of an extended illness or accident.

Supplemental Life Insurance
Eligible employees can purchase additional life insurance coverage by enrolling in a portable term life insurance program.

Long Term Care Insurance
Acadia offers a group rate on long-term care insurance.  Spouses and extended family members are also eligible for the group rate with evidence of insurability.

For your prosperity, we offer plans to help you plan for your future.

401(k)/Profit Sharing
The 401(k) savings plan allows employees to contribute pre or post-tax salary to this retirement program.  Employees choose from several investment options to tailor the plan to meet their individual needs.

The Profit Sharing Plan is funded by the company based on company profits.  Employees can choose from several investment options for these annual contributions.

Employee Stock Purchase
The Employee Stock Purchase Plan allows full-time employees to become a shareholder of the corporation by purchasing W.R. Berkley Corporation stock through convenient payroll deductions.

Medical & Dependent Care Reimbursement
This account is funded through your pre-tax payroll contributions.  The plan allows you to use this fund to pay for certain health and dependent care expenses and you save money by reducing your taxes.

Professional Development
Consistent with our support of personal and career development, we offer a wide variety of educational opportunities with company-provided cost assistance.

For your enjoyment, Acadia recognizes work is only one part of our employees' lives.  To help our staff enjoy their lives outside of work, we offer competitive vacation and holiday benefits.

For your security, we provide several plans to help you manage those unexpected events, including paid sick time, bereavement and disability insurance.

Other Benefits at Acadia

Employee Assistance Program
Scholarship Program
Sabbatical Program
Adoption Assistance
Flexible Work Schedules and Vacation Buy-Up Program
Business Casual Attire
Wellness Program

For more information about Acadia Insurance Company, you can contact us at 207-772-4300 or 800-773-4300.
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Acadia's Commitment to the Community and Our Environment

At Acadia, we are committed to supporting our employees and the communities in which they work and live.  And, we feel a strong sense of responsibility to the communities in which we do business.

Acadia Insurance Company and our dedicated employees donate generously to our communities.  Below is a small sample of the organizations Acadia supports:

Good Shepherd Food Bank
Southern Maine Area Agency on Aging
The ALS Association - Northern New England Chapter
Syracuse Habitat For Humanity
Boys and Girls Clubs of Metrowest
Dana Farber Cancer Institute
Shaw House - Bangor, Maine
Greater Hartford Association for Retarded Citizens
Project Healing Waters
Wide Horizons For Children
Friendship Service Center of New Britain, Connecticut
Big Brothers Big Sisters of Greater Manchester
American Heart Association
Special Olympics of New Hampshire
Vermont Foodbank
The Howard Center For Human Services

In addition to financial support, our employees are encouraged to contribute their time to organizations that can benefit from helping hands.  Our employees have volunteered at local soup kitchens and daycare centers, they have delivered school supplies and food to needy children and adults, and much more.

Being responsible about our use of energy is important to us.  Our company vehicles include energy-efficient hybrids, and at our company-owned properties, we use energy-efficient lighting and recycled materials wherever possible.

Acadia Insurance Company has immediate opportunities for qualified individuals. If you are one of the best in your field, believe treating the customer well is paramount and want to be part of a dynamic high quality, A rated insurance company, you should send your resume immediately to the Acadia office location near you, ATTN: Human Resources.

Opportunities In Multiple Locations | Connecticut | Maine | Massachusetts | New Hampshire | New York | Vermont

Opportunities In Multiple Locations

Marketing Vice President
In this key role, you will be responsible for providing marketing and sales leadership, collaborating with our field offices to develop plans and initiatives to support profitable growth. Other responsibilities will include evaluating key business opportunities, developing advertising and promotional programs, coordinating our e-commerce strategy, and ensuring an effective Agency Management system. The successful candidate will have strong leadership skills and the ability to work effectively in an environment focused on strong collaboration and teamwork. A four year degree or 4 to 10 years related experience and/or training; or equivalent combination of education and experience is required. A CPCU or CIC designation is desirable, as well as knowledge of property and casualty marketplace in all states in which we do business. Position may be based in ME, NH, MA, or CT.

Vice-President and Chief Underwriting Officer
Responsibilities for this position include overseeing the continuous improvement of underwriting quality to achieve profitable growth for the company; delivering a collaborative underwriting referral process to branch offices; overseeing quarterly quality review process and annual branch underwriting audits; supporting branch product development initiatives; assisting in training and developing underwriting staff; and providing other support to branches as needed including filings, technical training, coaching, reporting, etc.  Our ideal candidate will have a bachelor’s degree and ten years of progressive underwriting experience. Candidates must be thoroughly seasoned in commercial lines underwriting and must possess management and decision-making abilities. Effective written and oral communication skills are required. CPCU designation is preferred. Travel is required. Position available in ME, CT, MA, or NH.

Connecticut
Rocky Hill, Connecticut

Director of Underwriting
Responsibilities include the day-to-day management of the underwriting department in the Connecticut branch. You will be responsible for the supervision and development of the underwriting team. Your days will be filled with all types of challenges including taking a lead position in the execution of Acadia’s underwriting & marketing strategies, reviewing individual risk opportunities with underwriters, conducting performance evaluations, developing agency relationships, to name a few. The ideal candidate will have a minimum of 10 years of commercial underwriting experience, preferably in Massachusetts, and 3 to 5 years experience in Underwriting Management.

Underwriting Administrative Assistant
Responsibilities include administrative support for all of the disciplines in this branch including underwriting, claims, loss control, marketing & Acadia’s Synergy program. Successful candidates will have enthusiasm and the ability to self-manage in a fast-paced environment. Excellent computer aptitude and phone skills are integral to this position. A college degree is preferred.

Underwriting Analyst
Responsibilities include providing technical assistance to underwriters with analysis and evaluation of underwriting information and assisting the department in maintaining workflow standards. This position is responsible for quoting and issuing all lines of new business, renewals and endorsements within written authority level.  Successful candidates will have:

• Prior experience as a customer service representative, associate underwriter or rater

• The ability to prioritize and meet deadlines

• Excellent verbal and written interpersonal skills

• Good organizational skills & attention to detail

• The ability to work independently

Previous experience with automated rating system and a good working knowledge of all commercial lines coverages is preferred.

Maine
Westbrook, Maine

Director of Underwriting
Your days will be filled with all types of challenges including taking a lead position in the execution of Acadia’s underwriting & marketing strategies, reviewing individual risk opportunities with underwriters, conducting performance evaluations, and developing agency relationships, to name a few. Responsibilities include the day-to-day management of the underwriting department in the Maine branch. You will be responsible for the supervision and development of the underwriting team. The ideal candidate will have a minimum of 10 years of commercial underwriting experience, and 3 to 5 years experience in Underwriting Management.

Loss Control Representative/Senior Loss Control Representative
Responsibilities include risk assessment of prospective accounts and loss control service delivery to policyholders. Position requires a substantial amount of travel, including occasional overnights. Successful candidates will possess excellent communication skills, insurance loss control experience, and professional credentials such as CSP, ALCM, PE, or CIH. A bachelor’s degree in occupational health and safety, engineering, or science is preferred. Candidates should also be familiar with northern Maine.

Operations And Imaging Specialist
Responsibilities for this position include processing and electronically routing all forms of incoming mail; preparing, scanning and indexing all forms of electronic mail;  monitoring electronic mailboxes;  providing customer service support to users;  and working with the operations team on policy assembly and general clerical functions.  The successful candidate  will be a team player with strong organizational and customer service skills and the ability to manage multiple tasks with tight deadlines.  Candidates must possess prior insurance claims handling experience along with strong computer skills.  Some college coursework preferred.

Quality Assurance Analyst
Responsibilities include evaluating and testing new or modified software programs and software development procedures; troubleshooting of testing issues and recording results; maintaining high level of customer support; creating technical documentation to support changes; coordination with development teams to resolve product defects; communication and coordination of all phases of a project to ensure quality end results.  Successful candidates will possess a bachelors degree, and/or four years of related experience; knowledge of property and casualty insurance products and web-based solutions; excellent interpersonal skills including written and verbal communication skills; ability to coordinate, research, and follow through to completion all phases of a project. Some travel is required.

Senior Underwriter/Team Lead
Responsibilities for this position include evaluating, selecting and pricing middle-market commercial insurance policies for designated accounts to ensure profitable growth. The person in this position must successfully manage relationships with agents in support of the company's marketing strategies and coordinate loss control, claims, audit and billing services to maintain a workflow which meets Acadia standards and expectations. This position will act as a team lead for a small group of underwriters and analysts. This includes managing the performance and development of team members including coaching and development of trainees; providing direction in the areas of productivity and quality of work; and performing personnel administration for the team including hiring, salary administration, performance management, discipline, training, and communicating company policies.  Successful candidates will have a bachelor’s degree and at least seven years of commercial lines underwriting experience. Candidates must have the ability to coach and motivate a team of employees, excellent communications skills, and the ability to build and maintain relationships. Supervisory experience is preferred but not required.

Underwriting Assistant
This is a great opportunity to learn about the surplus lines insurance industry. The successful candidate will have proven analytical skills, curiosity, organizational abilities and the ability to pay attention to details. Responsibilities include data entry; preparing endorsements and policies for processing and issuance; assembling and mailing policies; ordering inspections, completing notices of cancellation and reinstatements; administrative support (scanning, photocopying, faxing, mail); and other tasks as assigned. Qualified candidates should possess strong data entry/typing skills and computer aptitude, provide a high level of customer service and maintain workflow within Acadia standards. A two year college degree or two years related experience is required.

Massachusetts
Marlborough, Massachusetts

Please see "Opportunities In Multiple Locations".

New Hampshire
Bedford, New Hampshire

New York
Syracuse, New York

Inland Marine Underwriter
Responsibilities for this position include selecting new and renewal commercial inland marine accounts to achieve production and profit goals; managing assigned agency relationships and make agency visitations as needed to effectively promote our inland marine products to our agents; maintaining a workflow for an assigned territory which meets all the standards and expectations of the department; and assisting with the training of other department staff as necessary.  Our ideal candidate will have a college degree and five years of company underwriting experience in inland marine insurance with emphasis on commercial lines. Candidates must have demonstrated ability to successfully interact with internal and external customers in a fast paced environment. Candidates must be willing to travel and have an entrepreneurial spirit coupled with a desire to achieve profitable results.

Senior Commercial Lines Underwriter
Responsibilities for this position include the evaluation, selection and pricing of middle-market commercial accounts for designated agents in New York. The person in this position would be responsible for managing relationships with agents and visiting agencies as needed. Senior Underwriters are also responsible for coordinating loss control, claims, audit and billing services and maintaining a workflow which meets Acadia standards and expectations.  Successful candidates will possess a college degree and a minimum of five years of commercial underwriting experience. Excellent communication, organizational and customer service skills are required.

Vermont
South Burlington, Vermont

Director Loss Control
Responsibilities include assisting in the acquisition and retention of profitable business. This includes managing the performance and development of branch Loss Control staff, including coaching and development of trainees; providing loss control services for complex commercial accounts; meeting with agency personnel in support of the company’s marketing strategies; monitoring field activity and providing direction in the areas of productivity and quality of work; and performing all personnel administration for the department including hiring, salary administration, performance management, discipline, training, and communicating company policies to staff. The Loss Control Director will participate as a key member of the Vermont management staff.  Successful candidates will have a bachelor’s degree, 10 years of Loss Control experience in an insurance setting and at least three years of experience in a supervisory role. The ability to coach and motivate a team of remote employees, excellent communications skills, and the ability to build and maintain relationships are a must. Frequent travel is required. Insurance experience in the construction industry is preferred.

EOE/M/F

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